SPLASHTOP CLIENT FOR MAC INSTALL
I love the fact that there is nothing to install ahead of time, and I can use it to connect to Macs, PCs, Android, or iOS devices.
I’ve been using this service for years, and it’s by far my favorite way to do remote support on macOS. On macOS, you’ll need to instruct the person to give Splashtop permission to record the screen, gain accessibility features, and other misc macOS permissions before you can take control, but the app does a pretty excellent job walking the users through the process. When I am using SOS, I can send people an email to download a small application that will generate a code that I can input on my end to start the remote session. I pay $199/annually, and then I can do remote support on any machines without needing to preinstall anything. My favorite tool at the moment is Splashtop SOS. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise-grade Wi-Fi, 100s of Macs, and 100s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.
There are multiple ways to do remote desktop support on macOS, so let’s look at the available options.Ībout Apple Work: Bradley Chambers has been managing an enterprise IT network since 2009. One of the significant challenges of doing enterprise IT support in a remote environment is troubleshooting when you need to help someone with something software-related. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, iPhone, iPad, and Apple TV devices, saving IT teams countless hours of manual work with features like one-click compliance templates and 150+ pre-built automations, apps, and workflows. Apple Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple.
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